An Introduction to Veber Hosting
Every now and again we wish to offer you, our loyal readers, the lowdown on the businesses that have caught our eye. Veber is around for a short time, they’ve just about seen it all, and now they’re here to inform you all about it. We spoke to Tim, Neil, and Rob about their business, you'll read all about it straight from them below.
TP: Tim Poultney, Director
Tim has been the director of Veber for 16 years. He has managed the corporate through a variety of re-inventions but Veber, in its current form, is that the most successful. before starting Veber Tim was in technology roles for SPAN and Marconi.
NL: Neil Laver, Sales Director
Neil recently joined Veber from Microsoft where he was a Sales Director for Cloud Productivity. He features a history of building successful businesses in senior sales and marketing roles at leading software and cloud companies.
RC: Rob Crowe, Operations Director
Rob joined Veber in January 2014 to go up and build the operations team. Rob features a strong diary delivering complex projects for several large companies. Rob has previously worked for Honeywell, Tesco, and Marks & Spencer.
Veber as a whole:
Veber was founded in 1999, so it's been through all the ups and downs technology has seen since the last millennium. Initially just ‘selling tin’, Veber now specializes in providing unique hosting solutions for unique businesses. All our hosting solutions are designed to satisfy the customers’ must ensure suitability, reliability, and value for money. And, Veber’s core of employees continues to be a get and dedicated team of experts who will know you, your business, and your hosting solution.
What does one consider the Cloud Industry at present:
RC: The cloud industry is so disruptive at the instant. As a little team, we work exceptionally hard to stay up with the fast-paced changes – my focus with Veber is finding how to implement structures and procedures to make sure we stay awake so far within the rapids of cloud, it’s challenging, but I feel we’re up for it.
What are Veber’s main strengths?
TP: Customer retention is one of our strongest factors. In 16 years of business, we’ve only ever lost 6 clients – and 4 of these only left us because they went bankrupt! i feel it’s a credit to our customer service, and our product, that we've such loyal customers. within the past year alone we’ve seen our business grow strongly. All of our new business tends to return through recommendations and word of mouth, so we have an honest reputation within the market as a reliable service provider.
What does one think sets Veber apart during a competitive cloud marketplace?
TP: Because we've such an answer led sale, our customers really get what they have. We’re not about selling them extraneous products for a touch of additional income, we’re a really customer focussed business. It’s all about keeping them happy. tons of our clients were startups once they joined us, and as they’ve built their businesses and grown, we’ve been ready to tailor their solutions for that growth – meaning they get just what they have from us.
What are your ideal clients?
RC: Startups, particularly ones within the finance and banking sectors, which may be a sector that we've great expertise in, and are ready to really cater to their needs. These sorts of start-ups require the newest better breed technology. they need the near 100% uptime and deep technical expertise. They choose Veber as that describes what we provide.
TP: It’s about getting the startups at the proper time – we discover we've to focus on them before they feel they have to go to the monster that's Amazon, which may be a challenge, but our tailored service definitely offers a more personalized solution than employing a major public cloud vendor who will only offer a really cut and paste service for its clients. they only can’t offer an equivalent level of personalized technical expertise that you’d get from Veber.
Could you tell us a touch about a number of your current clients?
TP: Currency Cloud is one of our clients that we've worked with from once they were a startup, and now we’re seeing their success within the international payments industry. we provide them anything from their virtual arena to a storage farm, tie lines, and their data security.
RC: we've many other customers within the services and finance sector all of whom have chosen Veber as we provide the simplest of breed technology and expertise. what's common to all or any of them is that their businesses are web-based in order that they need the critical security and reliability that we provide.
Neil, being that you’re new to the corporate, could you give us a fast overview of what you hope to feature to Veber?
NL: Tim, Rob, and therefore the remainder of the team have done an excellent job within the recent past to accumulate and build new customers. My aim is to accelerate that and start to develop new products that we will offer to our existing customers and therefore the many new customers that I hope to feature. As Rob mentioned earlier, the cloud industry is changing fast, and that I have joined Veber to make sure that we are as agile as we will be to make sure our customers are becoming the simplest possible service from us.
Where you see Veber heading within the future?
TP: I’ve never been more excited about the longer term. I'm far less worried about customers moving to the general public cloud – it suits some companies but more sees the worth during a deeper relationship with a specialized group of experts like Veber
RC: It’s a true challenge to stay up with the innovation that's coming from our suppliers like Dell, Cisco, and VMware. But from what I’ve from them see it's really exciting. Just within the past few weeks, we’ve added flash storage and DDoS mitigation as new services from new suppliers. I see this expanding greatly.
NL: Our growth is allowing us to supply more and more solutions at a greater value. But as we grow, we’ll still ensure we maintain the good customer service that our customers appreciate. Moving to the cloud: keeping the customer at the core of your approach
Companies are not any longer considering cloud in terms of “why,” but “when?” From ordering an Uber with the push of a button to signing a document with an e-signature tool, we sleep in a culture of now. In today’s digital era, we are wont to get what we would like, exactly once we want it. visible technologies Many B2C companies have perfected this business model, pairing a personalized experience with instantaneous delivery and driving continuous customer satisfaction. B2B companies, however, are notoriously slow to catch on.
The reality today is that customers want information and services immediately – whether that customer may be a business or a private consumer. Moving to the cloud can help companies provide their customers with a seamless digital experience, but to try to do it successfully, they have to make sure that the customer is at the core of their approach. that specialize in these areas can get you there:
Create meaningful customer engagement in smart IT
The abundance of digital devices and communication channels have eliminated barriers to information, thus increasing consumers’ expectations of all brands. wanting to react to customers in real-time to remain competitive creates a good greater need for companies to adopt more efficient technology and processes. For many, transitioning to the cloud is seen because of the easy solution. Yet most businesses often incorrectly approach a cloud implementation from features and functionality perspective, that specialize in the foremost granular of details rather than the larger picture: the attitude of the customer. The customer is curious about the speed and ease of their experience, and businesses got to believe all of the touchpoints — end-to-end interactions, re-engagement, follow-up, return business, cross-departmental service, etc. — that positively impact customer experience along the way. of these stages got to deliver a seamless customer experience with no issues or aggravations.
Agility and constant innovation
More than half a century ago, the lifespan of a business was 61 years. Today, it’s only 18. the present market is undeniably aggressive, and so as to remain competitive, businesses got to ensure they're agile enough to adapt to their current environment. Cloud computing has the potential and adaptability to manage technology changes and updates, and continually innovate in real-time. In Bluewolf’s latest The State of Salesforce Report, 64% of companies surveyed released changes to their Salesforce instance a minimum of monthly — a 20% jump from the last year-plus, 3 times as many companies reported releasing a minimum of weekly. As a business evolves, its primary needs are likely to change; companies are realizing that the speed and frequency at which they will innovate counts. the worth of the cloud doesn’t end at the initial implementation; people who allow continuous innovation will get the utmost value out of their investment.
It goes without saying that good, clean data is important
It goes without saying that good, clean data is important, but with an expected 87.9 billion consumer emails to be sent and received in 2015, how can businesses hope to rise above their competition and keep customers continuously engaged? Data is that the lifeblood of the enterprise and quick access to the proper data is crucial. Data access via the cloud allows context and insights from any device, enabling end-users to form smarter day-to-day decisions, wherever they're. It also offers one view of the customer across all departments. This empowers employees to require the next best action within the moment and to focus their time on making the customer experience great.
In a 24/7 digital world, a seamless customer experience is what we as consumers desire and expect. so as to realize this, businesses must avoid getting trapped within the nitty-gritty or granular details of cloud technology and instead, put the customer’s needs at the forefront of this alteration.
5 Top Tips for Winning with AWS
As AWS increasingly becomes the well-liked deployment model for enterprise applications and services, it’s never been more important for software or AWS SaaS provider to effectively work with AWS. Many leading technology providers are therefore optimizing their software to run on AWS also as building globally available cloud services delivered through AWS’ worldwide regions.
We’ve had some success on AWS, and thought we’d share a number of our learnings within the sort of best practices for you to stay in mind when developing your software or SaaS business during this way.
1. Embrace the Change
If you’ve attended the keynote at any recent AWS Summit, you’ve heard the message “Cloud is that the New Normal. information technology training” Our advice is to require this to heart and invest in your business knowing the momentum behind cloud will only still accelerate.
Cloud is that the New Normal”
This is a boon to businesses of each size and in every location around the world – the cloud makes it easier than ever before to innovate, rapidly bring an offering to plug, and serve your customer.
2. Relentlessly specialize in the Customer Experience
Focusing your business on customer success may be a must when building a business on AWS.
Why? Because the amount one driving factor behind everything AWS does is help its customers achieve success and innovation. Tactically, this will mean many things for a SaaS Partner, but the one that stands out is building technology integrations which will provide additional value to AWS customers. an honest example of this involves AWS CloudTrail and AWS Config, services that deliver log data on AWS API calls around user activity and resource changes. When properly harnessed, these services help ensure security and compliance of AWS deployments. a couple of SaaS Partners deliver integrations for these AWS services. The importance of those integrations is obvious once you consider how crucial security and compliance are for any successful AWS deployment.
3. Leverage Your Customers in Your Go-To-Market Strategy
When it involves building your software or SaaS business on AWS, nothing beats customer validation. one among the foremost compelling stories is when a customer fully integrates your technology into their AWS strategy.
A great example of this is often the Federal Industry regulatory agency (FINRA). FINRA is an independent regulator that examines all securities firms and their registered persons and surveils trading on U.S. markets. to reply to rapidly changing market dynamics, FINRA is moving its platform to Amazon Web Services (AWS) to analyze and store approximately 30 billion market events a day . FINRA uses Splunk Cloud to make sure security and compliance in their AWS deployment.
4. Choose AWS and Go “All-In”
When building out your cloud strategy, you've got to form choices. Our advice: When two roads diverge within the cloud, choose AWS.
This is a best practice because AWS has the richest and broadest set of services within the market. Whether your offering is storage-intensive, computer-intensive, or I/O intensive, there are specific solutions for every one of them. no matter what you would like on the infrastructure stack – whether it’s automated provisioning, configuration or management, there's a mature solution that matches the bill.
In addition, business today is global. To successfully grow your business you would like the power to rapidly expand around the world. AWS offers that through its 11 worldwide regions.
5. Leverage the Ecosystem
If you’re building on AWS, the likelihood is that that folk's building on AWS will find it useful. this is often what makes the AWS announcement of its SaaS Partner Program so exciting. If you’re building a SaaS billing management solution, odds are we could use it for our SaaS operational and security monitoring solution. cloud technology companies Since we’re building a SaaS operational and security monitoring solution, odds are you'll use it for your SaaS billing management solution. It’s a win-win for all sides.