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Q&A with Khaos Control

Compare the Cloud has been interviewing cloud experts and learning about their companies, today the spotlight is on Khaos Control Cloud. We sat down with Mike Cockfield, Founder and director of parent company Keystone Software Development, to seek out out a touch more about his business.

Tell us about yourself and your experience within the cloud computing industry.
Keystone Software Development was founded in 2000 so as to revolutionise business management software for SME retailers. Our ERP solution, Khaos Control, is currently employed by many retailers across the united kingdom . Khaos Control Cloud is our first cloud solution and builds on the experience, knowledge and skills that we've developed during that point , to supply a compelling product aimed toward small and micro-retailers that require to ditch their spreadsheets so as to grow their businesses.

Who are Khaos Control Cloud and what's your differentiator?

We are a wide-ranging business management solution for little and micro retailers that's completely browser-based. Khaos Control Cloud provides a breadth of functionality that's unrivalled at our price point, ensuring that companies can specialise in developing their companies, instead of worrying about the way to integrate their CRM, to their stock control, to their accounts. Our solution encompasses all of those functions and far more, which provides businesses with a strong , all-round solution with which to manage their organisations.

What countries have KC:Cloud deployed into?

Initially we are that specialize in the united kingdom . However, Khaos Control Cloud is location agnostic and may already be used worldwide. the answer has been developed during a way which will make it quick and straightforward for us to maneuver into non-English speaking territories.

What are the event plans for KC:Cloud?

Our development plans for Khaos Control Cloud are aggressive and far-reaching. this is often not a product which will stand still and early adopters will benefit hugely from the continued development phases that we've planned for the merchandise .cloud computing technology After launch date we'll involve our user community with the merchandise development roadmap. Users are going to be ready to up-vote the features which will have the foremost impact for them and can be a part of the event process for Khaos Control Cloud. As a cloud solution, updates are going to be released to the whole user community regularly and seamlessly, ensuring that the merchandise is consistently moving forward.

Where did the name Khaos Control Cloud come from?

As a corporation we develop solutions that help to regulate the chaos in customers’ businesses in order that they will specialise in growth, hence Khaos Control. With such a striking product name, we decided to create upon that when naming our browser-based product, hence Khaos Control Cloud.

What are the trends your organisation is noticing within the marketplace?

The key trend for us is that the continued growth of pure play retailers; companies that only sell online. Online marketplaces and therefore the ability they supply for people to check and trial products and makes continues to drive the expansion of micro and little retailers. These companies get thus far with manual tools, spreadsheets and other single solutions, but they're held back by not having the ability to urge control of their business as an entire .

The second key trend from our perspective is Omnichannel retail. Providing a uniform experience to your customers, no matter the way during which they’re interacting with you is becoming vital, no matter the terminology you employ to define that. that's only possible if you've got the proper system and business processes in situ so as to hitch everything together. If you’re using Seller Central, Magento’s CRM and other marketplace back-ends to manage your customers and order fulfilment then you'll miss out on the chance to supply that consistent experience and each person on every channel are going to be treated as a private . Having one system that permits you to regulate all of that customer data and interaction means you'll revisit to understanding who your customers are and the way and where they’re interacting with you. you'll make them feel valued and make sure that their experience is as excellent as possible, whenever they shop with you.

How does one shall attract customers to your new platform?

We’re looking to grow Khaos Control Cloud as organically as possible, that specialize in generating content which will help the entrepreneurs and businesses we all know Khaos Control Cloud will help from day one. We’re building our following on Facebook and Twitter, also as looking to boost awareness of our brand and therefore the product via more traditional methods – hence this interview! We also are looking to combine in physical events, and therefore the first of those are going to be a series of roadshows across the country during the primary week of July 2016.

What is your definition of cloud computing?

For us, cloud computing means providing browser-based solutions to our customers which will be used securely anywhere and at any time.

What does your average day involve?

An early start! I’m still a developer at bottom , and that i love nothing quite stepping into the office at 6am and spending a few of hours with my head during a new development challenge or problem before the office gets busy. I deliberately add the guts of our open plan office, so once the working day is fully swing I’m as accessible as possible. To-do lists and task lists are an important tool to making sure that accessibility doesn’t end in tasks being missed!

There will be meetings a day , starting from strategy and general marketing through to 1-2-1s and technical. i prefer to stay things dynamic and agile, but I also know that giving my time up to my colleagues is significant to making sure that they feel valued and supported.

I always take an opportunity for lunch, getting myself faraway from my machine is significant so as to collect my thoughts and specialise in what i would like to try to to that afternoon. On a perfect day, I’ll be done by 4pm and can relax with some home-cooked food and a few time for the family and myself.

Who is that the team behind Khaos Control Cloud?

Keystone Software Development now has quite 40 employees and it feels a touch unfair to only highlight those working with me on our cloud solution. However, the key technical people behind the merchandise , additionally to myself, are:

Steve Jefferson – Senior Developer

David Capps – R&D

Matt Hadden – Developer

Max Read – Designer

If you'll change one thing about the cloud computing industry?
Standardise browsers! Everyone has their own favourite and new browsers still thrive, with Vivaldi being the newest example. But all of them have their own quirks and features and taking advantage of them during a way that benefits our users may be a challenge!

The role of the cloud in reducing global emissions

Global greenhouse emission (GHG) emissions have increased tenfold within the last century – 90 per cent since the 1970s. one among the foremost significant, but avoidable, causes of CO2 (CO2) emission is gas flaring. International efforts to limit the worldwide temperature rise, like the COP21 Paris Agreement, the planet Bank’s Zero Routing Flaring by 2030 initiative and CO2 emissions trading schemes just like the European Union (EU) ETS are putting companies under more pressure to scale back flaring operations through higher taxation and increased regulation.

Building a holistic picture of flaring

It may seem surprising that around half plants flaring gas within the chemicals and oil and gas industries simply estimate their emissions. By measuring pipe size and guessing the flow , companies are submitting estimates with an uncertainty of up to twenty per cent.

Historically, measurement processes are entirely manual, involving large workforces visiting flaring sites to require physical measurements. additionally to being a big cost, a manual process increases risk faced by engineers by placing them in hostile locations.

Developments in gas flow measurement, particularly ultrasonic technology, have transformed this from a largely labour intensive and inaccurate process. Today flare gas measurement are often as accurate as 1 per cent and measurements are often logged remotely on an ongoing basis, reducing the necessity for human intervention. Businesses are now looking to the cloud to further automate the method and to deliver critical insight which will reduce taxation and increase revenues.

Cloud automation

The most forward thinking operators are creating national operations centres by providing connectivity between flare sites. When flare gas is accurately measured, for instance by an ultrasonic flow meter installed on a pipe, emissions data are often fed directly into a cloud-based Continuous Emissions Monitoring Systems (CEMS) to offer a corporation access to express and real-time information on the quantity of gas it's flaring.

Declining absolute caps of the EU ETS mean that flaring natural resources in industry should only happen when absolutely necessary. Using cloud-based CEMS to trace long-term flaring volumes over a company’s whole operation will provides it insight into how close it's to reaching its CO2 emission cap. In 2020, EU ETS emissions caps are going to be 21 per cent less than in 2005. By 2030, they're going to be 43 per cent lower. With such substantial decreases, every kiloliter counts.

Flaring information are often presented on a dashboard for executives to review in real-time, showing how each site, process, manager, state, or country is performing. A connected, fully automated process enables remote reporting and adjustments, increases safety, reduces workforce and provides a corporation much greater visibility into site best practice. this permits a business to scale back workforce costs, increase employee safety, reduce carbon tax obligations and provides significant environmental benefits.

Working smarter with cloud

Companies will need the accuracy provided by measurement technology and cloud connectivity to take care of revenue while implementing reduction schemes. Cloud technologies help drive ROI across whole operations during implementation of latest schemes to scale back emissions, by building a far better picture of trends over time.

For example during a plant where flaring only happens during maintenance procedures, accurate real-time data can enable the flaring process to be managed more effectively – reducing both the quantity of wasted gas and taxation paid. With insight into trends over time, the plant are going to be ready to more accurately predict flaring volumes and compute the viability of gas capture technology. this permits a price (taxation) to be became revenue (natural gas sales).

Cloud technology is enabling almost every industry within the world to figure more effectively and efficiently. Over subsequent ten years it'll become central to limiting global temperature rises. High-emission industries like chemicals and oil and gas will need drive cloud adoption, harnessing its speed, flexibility and collaboration capabilities to drive new insight from flaring data and better emissions management.Post-Cloud Deployment: Making it work for the future 

Cloud infrastructure has heavily infiltrated enterprises over recent years and lots of key decision makers are going to be ready to tell you of its many benefits to business. These being, most notably, increased storage, access from all locations, security and therefore the ability to manage and scale. The ever increasing dissemination of those benefits across industries is contributing to rapid cloud deployment.

However, organisations also want to understand about the longer-term value of cloud deployment to both enterprise and consumer alike. How can bottom line results be achieved through the maximisation of cloud infrastructure to gather valuable strategic data for deciding or optimise the customer experience for instance ? the solution is during a clear post-deployment cloud strategy which will enable businesses to manage for the longer term .
So, where does one start? First, a business must identify how the cloud provides added value to its customer base. Enterprises are under increased pressure to accommodate fast changing customer needs, and to stay up, IT managers need an environment that permits them to develop applications, test products and attend production much faster. during this scenario, businesses bring application development and client services to the cloud, ensuring a quicker, safer platform of engagement.

Putting Customer Needs First

Shifting applications to the cloud is simply the beginning of the deployment journey. Firms must also deploy the right edge and connectivity infrastructure in their respective offices, stores, restaurants, etc. to supply customers access to those applications. Customer satisfaction may be a top priority in today’s business landscape, so it’s crucial that Ethernet edge switches are quick enough and smart enough to take care of an optimal user experience. this suggests prioritising business traffic before bandwidth-consuming, non-mission critical traffic and moving network intelligence to the sting . Not only does an intelligent edge device prioritise business traffic, it also supports a technique that aligns with the subscription-based financial models most frequently related to the cloud.

Utilise Analytics

Once customers are connected and ready to use applications, companies can leverage analytics to trace customer experience, ensuring the cloud solution is actually delivering premium results. Analytics also enable a business to become a more agile, revenue generating operation, enabling the monetisation of network infrastructure.

Analytics also can help IT departments make decisions about where they ought to invest more or – conversely – pull back, supported activity reports on which software is getting used on the network. These data-driven decisions combat the onset of shadow IT; still prevalent in many organisations and regularly the explanation for security and business expenditures.information technology management
 If a corporation is paying for a license that folks aren’t using, the CIO and IT department can orient themselves supported analytics to know what’s actually transpiring on a network. From there, they will better evaluate the software that has been adopted from a security and revenue standpoint.

Vertical Cloud

In addition to the enterprise, the appliance of analytics and monetisation are often highly valuable in several vertical sectors also . In universities, for example, IT managers can see how students interact with applications on a network to work out how it’s helping or proving to be an obstacle to them. In large sports stadiums, analytics can show crowded areas to appropriately allocate wireless and supply support for fans. relations and patients in hospitals are ready to interact and connect seamlessly during emergency situations. Quality of experience may be a relevant measurement for each industry, whether during a lounge , classroom or boardroom.

Where Next for Cloud?

As more companies implement cloud solutions, their post-deployment strategies will become the determining factor for fulfillment when offering customers a seamless experience. It all starts with analytics, which supply businesses precise visibility into collected data that would increase sales and improve the customer experience. From there, it’s the organisation’s responsibility to leverage their solution as a resource for monetisation. With these steps, companies are going to be positioned to succeed following the implementation of their cloud solution.

The most pressing FinTech trend? Cybersecurity

The FinTech space this past week has again been just about dominated by news about Blockchain technologies. For now however – i would like to draw your attention to a different , equally if less important branch of FinTech, namely, cybersecurity.

No matter the longer term possibilities and allure of Blockchain and its derivatives – cybersecurity may be a real threat within the here and now.

It’s been said repeatedly – but in my humble opinion it's nonetheless worth repeating – that as far as a security breach cares – it’s not a matter of if it happens – but rather when it happens.

It seems surprising to me that given the bad press, loss of business and regulatory fines that result from data losses and websites being effectively taken off-line, that these sorts of threat aren't getting the maximum amount attention because the future/game-changing possibilities of Blockchain.

Given the above – i used to be therefore happy to get that IBM have published a Whitepaper which focuses on cybersecurity and therefore the effective steps that firms can fancy minimise their exposure – even when handling a workforce which insists upon using their own mobile devices for both work and for pleasure purposes.

This “Bring Your Own Device” (BYOD) approach is way more realistic than trying to force employees into only using an “enterprise” and/or in-house computer.virtual technology It’s what they’re wont to using throughout the day – and for several , the prospect of using some “boring old-fashioned pc terminal” are often a true turn-off.

This is why I found the IBM paper so interesting, focusing because it does on the important world problems with firms who want to balance their employee’s got to be reasonably happy versus the firm’s needs and obligations to guard sensitive data and usually keep systems up and running.

This approach further got me thinking that perhaps FinTech companies that up so far have provided good, solid enterprise systems should now consider how they could modify the front-ends of their products to mimic the foremost popular front-ends of the foremost popular apps out there.

Think about it – we’ve all witnessed the incredible speed with which (particularly younger) smartphone users check their email, Twitter, Facebook et al feeds – share images/videos – send texts – seemingly with none real conscious effort.

If enterprise product engineers could improve their somewhat boring front-ends and usually increase the “User Experience” (UX) – believe the likely effects on the workers productivity levels – and more importantly, the firms’ bottom-lines.

In adopting this approach – firms would still in fact need to be mindful of exactly how they mitigate any possible cybersecurity threats.

The aforementioned IBM whitepaper sets call at some detail various options during this respect.

One other “Non-Blockchain” trend I’ve noticed is how tech companies and even some governments are creating “sandboxes” and/or “garages” where firms can test out new apps, services, products etc., in safe environments to assess their effectiveness and suitability before being unleashed to the general public .

You can find some more background reading on this trend here.