NetSuite makes new friends within the cloud
NetSuite, the business management Software as a Service (SaaS) vendor, has paired off during a bevy of simultaneous support/partnerships/love fests with other vendors at its SuiteCloud 2010 conference.20 or vendors have announced they're going to support SuiteCloud 2.0, NetSuite's plan to make customers believe they're happier buying everything within the store rather than just the bits they have. technology credit union Salesforce.com pioneered the approach with its Sales Cloud 2, but NetSuite seems to possess a rather better handle on delivering integration with users' existing applications, as evidenced by its slew of latest collaborations. Content manager Box.net, remote systems management maker Level Platforms, performance monitoring Host Analytics and data integration specialists Pervasive Software are just a couple of NetSuite's new friends, and therefore the company will support users with applications running in Amazon and Google's clouds. the general message seems to be "come unto us and that we are going to be all things to you," which can or might not be comforting to users.
NaviSite really shifting focus to the cloud
Roughly a month after NaviSite announced that its focus was moving from colocation to managed cloud computing services, the corporate joined the Cloud Security Alliance as a company sponsor. information technology schools Of course, NaviSite's cloud service won't actually launch until later within the month, but SearchCloudComputing.com respects and understands NaviSite's enthusiasm towards fitting in. Find the value of cloud computing
Business intelligence/IT budgeting SaaS provider Apptio has made seeming obviously leap by offering users cost comparisons for cloud services. Users curious about deciding exactly what proportion a cloud service will actually cost as against what the advertising says ("$.08/hour! It's fantastic! do not forget your bandwidth bill! And your storage bill!") can now integrate many of the favored service vendors into Apptio's cost-crunching machine and obtain tidy reports to prove or disprove cloud costs for his or her organizational needs. Verizon soups up cloud Computing as a ServiceVerizon maybe adding "enterprise-class" features to its Computing as a Service (CaaS) and claims the cloud computing offering is a runaway success among enterprise customers,
although it came up short on naming any of them. Along with advanced virtual networking, the telco is adding the power to customize OS images and elastic bandwidth fees for users who have occasionally high throughput needs but don't need to buy excess bandwidth capacity at other times. Verizon said it'll offer Verizon Private IP, giving users the power to completely isolate their CaaS environments from the web and use only backhaul communications links, a beautiful feature for enterprises that view Internet exposure as a downside in their IT environments. By addressing the high end, it certainly gives some validity to the market space -- people are saying forever that no enterprise will want to try to do this," said Amy DeCarlo, principal analyst at Current Analysis. She said that Verizon is hoping it can throw its weight around and capture enterprise customers who can appreciate the economic arguments for adopting cloud but can't get past the drawbacks of services like Amazon Web Services. She said the upgrades are a positive sign for cloud services.
"Verizon seems to be making some progress here," she said. Verizon playing to its strengths DeCarlo added that Verizon was aware of the very fact that it couldn't compete price-wise with other public cloud services like Amazon and Rackspace, so it had been trading heavily on its control over both computing hardware and telecommunications infrastructure to differentiate itself. For instance, Verizon will now offer connectivity up to 1 Gbps and right down to 20 MBps for patrons who only have heavy traffic needs sporadically, avoiding payment for unused bandwidth. It'll be interesting to ascertain if they're able, over time, to quantify how that works for patrons since many of their competitors aren't telecom operators," DeCarlo said. Verizon CaaS users also can now customize virtual machine (VM) images and save them alongside stock OS images, a key feature for creating scalable environments. additionally, Verizon has added support for Microsoft SQL Server 2008 and SUSE Linux, bringing the entire choice of operating systems up to 3 -- Red Hat, Microsoft or SUSE.
Verizon's competition? AT&&, of course
DeCarlo says that Verizon is during a unique position but still faces competition, especially from other telcos that are pursuing similar strategies. AT&T's Synaptic Service is extremely almost like Verizon's CaaS, but prices are reportedly lower and AT&T has all of an equivalent advantage Verizon does in delivering data and hosting computing resources.
AT&T has quite a lot going for it during this space; Verizon isn't alone during this," she said. DeCarlo thinks that while Verizon and AT&T are definitely in it for the gun-shy enterprise customer immediately, eventually they're going to compete more directly within the public cloud market. At this point, they need to justify the market and make money from large enterprises, but there is no reason that the $100 billion telecom giants can't eventually reap similar or better economies of scale than $20 billion retailer Amazon, especially since they control production and delivery. Something like 98% of consumers is small and medium businesses, so they go to seem to travel down-market,
" DeCarlo said. For its part, Verizon claims it's adding two to 3 enterprise-grade customers every week within the half-moon of 2009, and therefore the new features are a response to customer demand. the corporate said one among the most important auto firms is hosting its customer relationship management (CRM) application on CaaS but declined to call the firm. All of the new feature functionality is directly due to customer feedback," said Patrick Verhoeven, senior product manager of CaaS. Verhoeven said that some new customers were smaller operations with IT-intensive businesses, like medical firms that require HIPAA-compliant environments but want intermittent capacity, but the first target is enterprise customers. He added that Verizon fully intends to leverage its position as network communications and IT infrastructure providers to outmaneuver cloud providers that are at the mercy of their own ISPs What we're seeing is convergence finally becoming a reality," he said. Will Verizon gain enough momentum to actually combat Amazon, which features a four-year starter, and AT&T, which has everything Verizon has, if not more?
within the short term, it's unlikely, but experts agree that the marketplace for cloud computing remains wide open; the eventual landscape of on-demand, easily available computing power is yet to be determined. Google Apps chief promises security through scaleEran Feigenbaum, the director of security for Google Apps, says that Google's scale, distributed architecture and independent audits, including SAS 70 reviews of its data center operations, make the company's cloud applications a secure bet. Others outside of Google aren't so sure. Yale University recently put plans to deploy Google Apps on hold after concerns around privacy and security were raised by faculty. Google's credibility also came under attack with the revelation that the Gmail accounts of Chinese activists were compromised by phishing attacks (something not under Google's control) and therefore the possibility that Chinese crackers had actually penetrated Google systems. But Feigenbaum notes that Google is functioning to get Federal Information Security Management Act (FISMA) certification for its entire Google Apps deployment,
and Google Apps also will now honor the European Union (EU) shark repellent limits on where data are often stored internationally. Feigenbaum adds, moreover, that the proof is within the pudding: the success of Google Apps proves that the cloud is often safe…if Google is running it. Why should anyone believe that abandoning direct control over their data will make it safer, not less? How can an enterprise possibly see abandoning control as a security benefit? Eran Feigenbaum: a part of it's a mindset shift. 100 years ago, my grandmother would have felt safer putting her money during a mattress! Take a glance and see if it's still there. My generation feels easier putting it during a bank; the bank has armed guards, safes, 24/7 surveillance, etc. We have economies of scale that the majority organizations, even the massive ones, do not have . they can not afford to possess a security team the dimensions of what we've. they can not afford to be watching sterilizing the most recent threats. They're considerably hooked into other providers along the availability chain to offer them that information.
At the size that we've, on virus[es], for instance, we frequently see [new] viruses affect our users hours before the antivirus vendors even see them, including issue a signature. If I'm a standard IT shop, now I even have to travel take that signature from a vendor to the antivirus installed on my machines. In [Google's] sort of environment, it happens automatically for without you having to try to anything. It's really changing the way we expect about security. People have a perception basically like my grandma with the cash because they know it's sitting there on one server, that it is safer. [But Google has] chopped it up into many pieces, spread it into numerous places built on hyper redundancy and availability in ways in which even our largest customers can't do. we've local copies of that data, replicated in real-time. Think of our bank accounts: simply because I do not see my money a day doesn't suggest it isn't safe. But money may be a fixed unit, one dollar is that the same because of the rest. That's not so with sensitive emails and documents: all have intrinsic value, you cannot replace a stolen company document with the other one with an equivalent number of words.
EF: it is the same, then, with my wife's jewelry, my wife's diamond earrings -- I'll put them during a safe safe-deposit. I'll back that rather than keeping them at my house. I do not know that the bank president isn't wearing them in the dark when I'm not there, but again, I trust the bank, because the bank has certain controls because the bank has been in business, because the bank has independent auditors very almost like the way we're operating Also, to not belabor the bank analogy, but not all banks are created equal and not all cloud computing vendors are created equal. As cloud computing is becoming more and more popular and an excellent buzz phrase, we see people not really within the cloud computing world label their products as cloud, also as smaller providers which will not have an equivalent sort of security controls that we've in situ . How is that getting to reassure a chief information security officer (CISO) who is employed to having the ability to audit and control his own infrastructure, from the rack bolts all the high to system logs?
EF: Yes, you are doing need to relinquish some control, but it doesn't suggest you are making it less secure. You're actually making it safer. we've 25 million users using the system. what percentage of IT shops have that sort of scale? we would like to form it very clear that while we are the custodians of the info, while we're storing that data, processing that data; you are still the owner of that data. It doesn't belong to Google; we're only getting to use that data during thanks to serving you, the user. If it's Edu or Apps Premier, we're not serving ads against that data, either.